Privacy Policy
SISTELIA S.L. informs you about its Privacy Policy regarding the processing and protection of the personal data of users and clients that may be collected through browsing or contracting services via the website www.sistelia.com.
In this regard, the Data Controller guarantees compliance with the current regulations on personal data protection, as reflected in Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, concerning the protection of natural persons (GDPR).
Use of this website implies acceptance of this Privacy Policy as well as the conditions included in the Legal Notice.
Identity of the Data Controller
Owner: SISTELIA S.L,
NIF/CIF: B63026025
Address: Muntaner 81 5º-1ª
08011 Barcelona
E-mail: info@sistelia.com
Website: www.sistelia.com
Principles Applied in Data Processing
When processing your personal data, the Controller will apply the following principles, in accordance with the new European data protection regulation:
Lawfulness, fairness, and transparency: The Controller will always require your consent for the processing of your personal data for one or more specific purposes and will inform you clearly beforehand.
Data minimization: The Controller will only request the data that is strictly necessary for the purpose(s) at hand.
Storage limitation: The data will be kept only for as long as necessary for the purpose(s) of the processing.
The Controller will inform you of the corresponding retention period according to the purpose. In the case of subscriptions, the Controller will periodically review the lists and remove records that have been inactive for a considerable time.
Integrity and confidentiality:
Your data will be processed in a way that ensures its security, confidentiality, and integrity. The Controller takes all necessary precautions to prevent unauthorized access or misuse of users’ data by third parties.
Collection of Personal Data
You are not required to provide any personal data to browse www.sistelia.com. However, you may provide personal data in the following cases:
When contacting us through contact forms or by sending an email.
Your Rights
The Controller informs you that you have the right to:
Request access to stored data.
Request correction or deletion.
Request the restriction of its processing.
Object to the processing.
Request the portability of your data.
The exercise of these rights is personal and must therefore be carried out directly by the data subject by contacting the Controller. This means that any client, subscriber, or collaborator who has provided their data at any time may contact the Controller to request information about their stored data, how it was obtained, request its correction, portability, oppose processing, restrict its use, or request deletion from the Controller’s records.
To exercise your rights of access, rectification, erasure, portability, and objection, you must send an email to info@sistelia.com along with a valid form of identification, such as a photocopy of your ID or equivalent.
You also have the right to effective judicial protection and to file a complaint with the supervisory authority — in this case, the Spanish Data Protection Agency — if you believe the processing of your personal data violates the Regulation.
Purpose of Processing Personal Data
When you connect to the website to send an email to the Controller, subscribe to the newsletter, or enter into a contract, you are providing personal information for which the Controller is responsible. This information may include personal data such as your IP address, full name, physical address, email address, phone number, and other data. By providing this information, you consent to it being collected, used, managed, and stored by Sistelia, as described in both this Privacy Policy and the Legal Notice.
The purpose of the data processing depends on the information collection system:
Contact forms: The Controller requests personal data, which may include your name, email address, phone number, and website address, to respond to your inquiries.
Other purposes for which the Controller processes your data include:
Ensuring compliance with the conditions set out in the Legal Notice and applicable laws. This may include the development of tools and algorithms to help ensure the confidentiality of the personal data collected by this website.
Improving the services offered by the website.
Analyzing browsing behavior. The Controller collects non-identifiable data obtained through cookies, whose characteristics and purposes are detailed in the Cookie Policy.
Managing the Controller’s presence on social networks, informing users about its activities, products, or services, and any other purposes allowed by the respective social network regulations.
The Controller will never use social media follower profiles to send personalized advertising.
Security of Personal Data
To protect your personal data, the Controller takes all reasonable precautions and follows industry best practices to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction.
Content from Other Websites
Pages on this website may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if you had visited the other website directly.
These external websites may collect data about you, use cookies, embed third-party tracking code, and monitor your interaction with the embedded content.